Tuesday, November 4, 2008

Disney...The home of endless queues

Yes, i am back from a whirlwind trip of France in the October freeze. I was on holiday but i learnt many key facts (i cannot switch off) whilst away.

1. Going to Europe today is very expensive. With the pound at an almost all time low against the euro, spending £'s in France does not get you very far. In fact, it appears that very soon the £ will have the same value as the Euro, not much fun if you are earning in £'s and spending in euro's. At around 1.2 Euro's to the pound it is not a good idea to go to Europe from a financial point of view. In addition, this means that supplies for your business may become more expensive if they are being imported from Europe, which many dental supplies do indeed.

2. We had to go to Eurodisney for the day, and it was not much fun. Queues upon queues, even my 4 year old son got fed up queuing. However, you have to credit Disney for the wonderful business idea. The concept is great, but ever so commercial. 10 euros for a cold hot dog in France - has the world gone mad? But what we can learn from this business, create something special, people will come again and again, despite the surly staff, the long queues, cold expensive hot dogs....i am sure my children will ensure we go back again!

3.Paris - my favourite city in the world. No it is not a cliche but oh so true. Rude Parisiens, people on street corners puffing the cigarettes, but the charm of the Seine and the beautiful buildings make up for these issues. However, one big moan is the customer service for people with children. London is years ahead and much more child friendly. In a space of 4 days in Paris, we walked out of two establishments as they looked at us in disgust with a pushchair with a baby and an ever so active 4 year old! They could do with a good dose of UK or American customer service. Have they heard of tripadvisor yet (www.tripadvisor.co.uk)?? where i can basically tell the whole world how great or poor their restaurant is? one of my favourite websites!

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